After-Sales Service
After-Sales Service Center for Industrial PCs and Power Supplies
Welcome to our after-sales service center for industrial PCs and power supplies!
We are a professional distributor of industrial PCs and power supplies. In addition to supplying high-quality products, we are committed to delivering reliable and fast after-sales and repair services. With years of experience and technical expertise, we help ensure your equipment returns to normal operation in the shortest possible time.
Our Services
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Power Supply After-Sales & Repair Services
Instrument Calibration
We assist customers with calibration arrangements to ensure more accurate measurement results.
Out-of-Warranty Repair
Even if your power supply or electrostatic measurement instrument is out of warranty, we can still provide quality repair services to help you save on replacement costs.
Spare Units / Standby Stock
We provide standby units for power supplies or electrostatic measurement instruments for urgent swap/exchange needs, reducing the risk of operational downtime.
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Industrial PC After-Sales Services
30-Day Return Policy
We hope you are satisfied with your purchase. If you need to return a product, we will do our best to help. Eligible items can be returned within 30 days of receipt (custom-made products excluded).
2-Year Warranty
We provide up to a two-year warranty period, including product support, repairs, and technical consultation.
Next-Business-Day Replacement Unit
If your industrial PC experiences an unrecoverable failure, we offer a next-business-day refurbished replacement unit service. After customer support is notified, a refurbished replacement unit will be shipped on the next business day (excluding weekends and public holidays) to help keep your production running.
Why Choose Us?
When your industrial PC or power supply runs into issues, dependable after-sales support is a strong backbone for keeping your business running.
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Professional Expertise
Our team has strong expertise and extensive experience, enabling us to address a wide range of issues related to industrial PCs and power supplies.
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Customer Satisfaction
We value customer satisfaction and offer a 30-day return policy and a 2-year warranty for industrial PCs. Power supplies or electrostatic measurement instruments are covered by a 1–2 year warranty, helping protect your rights and interests.
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Fast Response
We commit to next-business-day refurbished replacement units for industrial PC repairs and a standard 2-week repair turnaround for power supplies or electrostatic measurement instruments, helping your equipment get restored as quickly as possible.
If your industrial PC or power supply needs repair service, please contact our professional team right away. We are here to help keep your equipment operating efficiently.
