Power Supply Repair Service
Autech is an authorized distributor of Advanced Energy (AE) in Taiwan. Backed by a professional technical team, we provide diverse solutions and comprehensive repair services. With one-stop support, your Advanced Energy products are fully covered and well supported.
| Item | Service Details |
|---|---|
| Instrument Calibration | Assistance with calibration submission and processing |
| Out-of-Warranty Repair | Repair service for products beyond the warranty period |
| Spare Units | Providing standby units (loaners) for urgent repair replacement or swap |
To speed up processing, please prepare the model, serial number, and issue description in advance.
Supported Models for Professional Repair
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Product: DC power supplies / Pulsed DC power supplies / Mid-frequency power supplies / RF power supplies / Match networks
Models: PNCL, PNCL+, RFG, RFX, MDX, MDXII, PEII, SPARC, PDX900/1400. -
Product: RF power supplies, match networks
Models: Cesar, LFGS, Hilight, VM, RF-series, LF-series, AM-series.
Power Supply Repair Process
The diagram shows the standard flow. Actual steps may vary based on inspection results.
Important Notes for Repair
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If you have repair-related questions, please prepare the following information first:
√ Model, Serial Number, Manufacture Date (date code)
√ Issue description / symptom
√ Your name, shipping address, and daytime contact number
Call 02-29367996#18 or email eric.hung@autech.com.tw. Our service team will contact you as soon as possible. - Repair Lead Time: Standard repair takes about 2 weeks.
- Warranty Terms: Calibration warranty is 1 year. Major parts replaced during repair are covered for 6 months. Other parts are not covered under warranty.
- Please back up your data, software, and/or programs before sending the unit for repair. Autech is not responsible for any data loss or damage incurred during the repair process.
